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As stated before, I strive to ensure your satisfaction with my paintings. I understand that there may be instances where you need to request a refund. Please familiarize yourself with my refund policy to understand how I handle such situations.

Refund Eligibility

Refund Eligibility

  • The painting is returned within 45 days of delivery.
  • The painting is in its original condition.
  • The return is accompanied by the necessary Return Authorization.

Please note that I reserve the right to refuse a refund if any of the above conditions are not met.

Refund Process

Refund Process

Once I receive your return, I will initiate the refund process. You will receive an email confirmation notifying you that a refund is being issued. The refund will be processed within 1-2 business days of receiving the returned painting. Please be aware that depending on your credit card company, it may take 1-2 billing cycles for the refund to appear on your credit card statement.

Late Refund Inquiry

Late Refund Inquiry

If you haven’t received your refund within the expected timeframe, I recommend taking the following steps:

  1. Double-check your bank account associated with the payment to ensure the refund has not been processed.
  2. Contact your credit card company, as there may be a processing delay on their end before the refund is officially posted.
  3. Reach out to your bank, as they may require some processing time before the refund is reflected in your account.

If, after completing these steps, you still haven’t received your refund, please contact me directly. I will investigate the matter and work towards resolving it promptly.

I genuinely care about your satisfaction and will do my best to address any concerns regarding refunds. If you have any questions or need assistance regarding my refund policy, please don’t hesitate to contact me. I am committed to providing you with a positive experience.

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